PARISFARE
Company Rules & Booking Terms
These terms set out the journey rules shown at the time of booking.
Booking and fixed prices
Your quoted price is shown before you submit the booking. A route is confirmed only after ParisFare confirms it and, where required, payment has been completed. The price may need to be reviewed if the route, passenger count, luggage or requested stops differ materially from the booking.
Pick-up, flight and waiting
Please provide an accurate meeting point, contact number and flight number when relevant. Tell us as early as possible if your plans change.
Passengers, luggage and safety
Every passenger must wear a seat belt. Children must use a suitable approved child seat when required; request this while booking. Tell us about bulky luggage, mobility needs or pets in advance so that the appropriate vehicle can be arranged.
Respectful travel
Smoking, alcohol misuse and unsafe behaviour are not permitted in the vehicle. The driver may stop a journey if safety is at risk.
Changes, cancellations and refunds
Hourly chauffeur bookings are available from three hours. Every pick-up, including transfers, must be booked at least four hours in advance. To cancel, email contact@parisfare.com with your ParisFare reference, name, and scheduled pick-up date and time. You may cancel at least 24 hours before the scheduled pick-up time and receive a 100% refund of the 16.5% deposit already paid. No amount that has not been charged is refunded. Approved refunds are returned to the payment card used through myPOS, normally within 5 to 10 business days after approval; bank processing time may vary.
Contact
For questions about a booking, use the details on the contact page.